Terms and Conditions

Last updated: June 25, 2025

1. Agreement to Terms

By accessing and using Umar Halal Meat's website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our services.

2. Use of Services

Our services are available to users who are at least 18 years old and reside in our delivery areas. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Use our services in compliance with all applicable laws
  • Not misuse or attempt to manipulate our systems

3. Product Information

We strive to provide accurate product information, including:

  • Product descriptions and images
  • Pricing and availability
  • Halal certification details
  • Storage and handling instructions

However, we cannot guarantee that all information is completely accurate or up-to-date at all times.

4. Orders and Payment

By placing an order, you agree to:

  • Provide accurate delivery information
  • Pay the full amount for your order
  • Accept our delivery terms and conditions
  • Comply with our cancellation and refund policies

5. Delivery

We aim to deliver your order within the specified timeframe, but we cannot guarantee exact delivery times. Factors that may affect delivery include:

  • Traffic conditions
  • Weather conditions
  • Order volume
  • Delivery location

6. Returns and Refunds

Our return and refund policy is as follows:

  • Products must be returned within 24 hours of delivery
  • Items must be in their original condition
  • Refunds will be processed within 5-7 business days
  • Shipping costs for returns are the customer's responsibility

7. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: info@umarhalalmeat.co.uk
Phone: +44-7950-260389
Address: 23 King street, Southall, UB2 4DG